Privacy Policy

Last updated: July 8, 2026

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website or engage our legal services. We are committed to ensuring your privacy is protected in accordance with UK data protection laws.

Information We Collect

When you contact us or request a consultation, we collect the following types of information:

Personal identification information including name and email address
Information about the services you are interested in
Any additional details you provide about your circumstances
During consultations, we may collect financial information, employment history, medical records, and other documentation relevant to your claim

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your consultation requests and provide legal services
To assess your eligibility for benefits and pension claims
To prepare applications and supporting documentation
To communicate with you about your case progress
To maintain records required by legal and professional obligations
To improve our services and website functionality

Legal Basis for Processing

We process your personal data under the following legal bases:

Performance of a contract when providing legal services you have requested
Legitimate interests in operating our business and maintaining client relationships
Legal obligations requiring us to maintain certain records
Your explicit consent where required for specific processing activities

Data Storage and Security

Your information is stored securely using industry-standard security measures. We implement physical, technical, and administrative safeguards to protect against unauthorized access, alteration, or disclosure of your personal data.

Client files are stored in secure systems with restricted access limited to team members working on your case. Electronic communications are transmitted using encrypted connections where possible.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and professional obligations. Client files are typically retained for seven years following the conclusion of a matter, in accordance with legal practice standards.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With government agencies when submitting benefit applications on your behalf
With medical professionals or other parties when obtaining supporting evidence for your claim
With service providers who assist us in operating our business, under strict confidentiality agreements
When required by law or legal process

Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal data and request copies of information we hold
Right to correct inaccurate or incomplete information
Right to request erasure of your data in certain circumstances
Right to restrict or object to processing of your information
Right to data portability in certain situations
Right to withdraw consent where processing is based on consent

To exercise any of these rights, contact us at [email protected] with details of your request.

Cookies and Website Analytics

Our website uses cookies to improve functionality and user experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated date at the top of this page indicates when the policy was last revised.

Contact Information

If you have questions about this privacy policy or how we handle your personal information, contact us at:

Email: [email protected]
Address: 47 Berkeley Square, Mayfair, London W1J 5AT, United Kingdom

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.